Customer Service and Support
Disclaimer of liability
We make no representations or warranties of any kind, whether express or implied, with respect to this site, its content, or the information available on or through it. This site is provided "as is" with all defects and imperfections. OEM Auto Parts and Accessories, LLC and our members, participating dealerships, affiliates, directors, officers, employees, agents, successors and assigns will not be liable for any damages whatsoever arising out of or related to the use of this site or any other site linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may incur, as well as damages for lost profits, business interruption or the loss of data or information, even if we are notified in advance of the potential for any such damages.
Errors and Inaccuracies
Our purpose is to provide our customers with the best possible site to select and purchase OEM auto parts. We strive to provide the most current and correct product and pricing information available. Given the amount of data involved and its ever changing nature, it is not possible to ensure that everything is free of human and/or technological errors. Our site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any mistakes, inaccuracies or omissions (including point of sale shipping estimates) at any time up to and including after an order has been submitted without prior notice.
Parts inventory and availability may not be accurate and we reserve the right to verify parts availability after your order is placed. We will notify you within a reasonable time if any of your parts ordered are unavailable or backordered. If a part is backordered you may cancel your order within 5 days and there will be no charge. Orders for parts that are discontinued or not available to us will be cancelled by us automatically and you will receive notice of same.
By visiting this site, you agree that the laws of the state of Texas, without regard to principles of conflict of laws, will govern during any dispute of any sort that might arise between you and OEM Auto Parts and Accessories, LLC and our members, participating dealerships, affiliates, directors, officers, employees, agents, successors and assigns.
Any dispute related to your usage of our site or the purchase of products shall be submitted to confidential arbitration in Dallas, Texas. However, if you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the state of Texas. You consent to exclusive jurisdiction and venue in such courts. Any arbitration under this agreement shall be conducted under the prevailing rules of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration with respect to this site or to products purchased here shall be joined to an arbitration involving any other party, whether through class arbitration proceedings or otherwise.
The only information that we will request is the information necessary to receive, process and fill our customer’s orders. We specifically do not want our customers to provide us with any confidential or proprietary information or trade secrets through this site. Any information, materials, suggestions, ideas or comments sent to us will be deemed non-confidential, and by submitting it, you are granting us an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute it for any purpose whatsoever, with no payment or other compensation due to you. We will not use your name unless we are required by law to identify the source of the information, materials, suggestions, ideas or comments.
OEM Auto Parts and Accessories will prosecute all unauthorized or fraudulent transactions and events to the fullest extent allowed by law.